Stop Home Sales Falling Through

Protected, refundable deposits for buyers & sellers in England & Wales.

Join the pilot / Share your story How it works

Bristol & Bath pilot • Pilot price £49 Fee waived for interview participants who later use the platform

Average form completion time: ~60 seconds

Real commitment

Buyer stakes a small, refundable deposit to secure the property.

Fair outcomes

Complete the sale: deposit returned (or netted off). Withdraw without a valid reason: seller is compensated.

Money protected

Funds held in a regulated third-party client-money account. We never mix client funds with our own.

How it works

Simple steps that sit alongside your estate agent and solicitors.

Offer accepted → upload mortgage in principle (decision-in-principle).

E-sign a short reservation agreement (plain English; lists valid exit reasons and deadlines).

Pay a small, protected deposit (Bronze / Silver / Gold tiers; exact caps set in the agreement).

Complete → refund/offset. If buyer withdraws without a valid reason, the seller receives the deposit.

FAQ

Is the deposit refundable?

Yes — it’s returned on completion, or refunded if a valid exit applies (for example, a written mortgage decline by your lender, serious survey issues, or a title defect within the agreed deadlines).

How much is the deposit?

Tiered as Bronze / Silver / Gold. The exact amounts and caps are set out clearly in the reservation agreement so both sides know the rules upfront.

Who holds the money?

A regulated third-party client-money provider in a segregated account. Funds remain protected and separate from our operating money.

Does this replace my agent or solicitor?

No. ReserveNest works alongside them. We handle the reservation and deposit process; your conveyancers progress the legal work as normal.

Where is the pilot?

Bristol & Bath to start, with service across England & Wales as we expand.